Privacy Policy

Privacy Policy

Last Updated: July 6, 2026

Welcome to TCHACO Sport ("we", "our", or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, register for events, purchase tickets, or use any of our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Date of Birth

  • Gender (where applicable)

  • Billing Address

  • Payment Information (processed securely through third-party payment providers)

Event Information

  • Event registrations

  • Ticket purchases

  • Booking history

  • Attendance records

Technical Information

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages visited

  • Date and time of your visit

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Create and manage your account.

  • Process event registrations and ticket bookings.

  • Send booking confirmations and event updates.

  • Respond to customer support requests.

  • Improve our website and services.

  • Personalize your experience.

  • Prevent fraud and unauthorized activities.

  • Comply with legal obligations.

3. Cookies

Our website uses cookies to improve user experience.

Cookies help us:

  • Remember your login session.

  • Save your preferences.

  • Analyze website traffic.

  • Improve website performance.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

  • Trusted payment service providers.

  • Event organizers (when necessary for event participation).

  • Technology and hosting partners.

  • Government authorities when required by law.

5. Payment Security

All online payments are processed through secure third-party payment gateways.

We do not store your complete debit card, credit card, or banking information on our servers.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

Although we strive to protect your information, no online transmission or storage system can be guaranteed to be 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services.

  • Maintain booking records.

  • Meet legal and accounting obligations.

  • Resolve disputes.

When your information is no longer required, it will be securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information.

  • Update or correct your information.

  • Request deletion of your account.

  • Withdraw consent where applicable.

  • Request a copy of your stored data.

Requests may be submitted using the contact information below.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their Privacy Policies before providing any personal information.

10. Children's Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If such information is discovered, it will be removed promptly.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated effective date. Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Email: info@tchacosport.com

Website: https://www.tchacosport.com

We will make reasonable efforts to respond to your inquiries as soon as possible.